Frequently Asked Questions
What is your warranty policy?
A warranty begins when you purchase an item from a dealer, either from a store or online. All warranties must be handled through the store or company online from whom the item was bought. Please do not contact The Loar directly. The user is responsible for all freight charges with any warranty repair or exchange. If you intend to bring back an item, first check that it is still covered under warranty, and return it to the place of purchase with your receipt to be assessed by the dealer.
Archtop Guitars Limited Lifetime Flat Top Guitars Limited Lifetime Mandolins Limited Lifetime
Where is my warranty card?
Most of our products do not require that you register for warranty service. However, most of our warranties do require that you keep a copy of your original sales receipt. Please make sure to keep all relevant paperwork in a safe place.
How do I obtain warranty service?
We ask that you take the instrument to the original place of purchase for any warranty service. If, for any reason, you cannot contact the original place of purchase, you can find the nearest dealer for your area in the Find a Dealer section of this website.
Do you have any left-handed models?
Currently there are no production models that are available left handed. The archtop guitars (LH-400/500), however, can be modified to be played by a left-handed player. Both the nut and the bridge would need to be re-cut. The LH-550 would also be structurally sound if changed for left-handed playing, but in addition to the bridge and nut modifications, the pickup pole pieces and the wiring would need to be adjusted accordingly.
Contact an authorized repair shop for further information on these modifications. All other models are braced specifically for right-handed playing, so the sound and structure are not intended to be switched to a left-handed setup.
Where can I get lessons for my instrument?
Many of our dealers offer music lessons. You can find the nearest dealer in your area in the Find a Dealer section of this website.
Do you provide artist endorsements?
The Loar has a passion for supporting artists who share their playing talents to music-loving audiences. To apply for artist endorsements, please send a bio, recent promotional photo and current CD recording(s) to:
The Music Link Corp.
Attn: Marketing / Artist Relations
P.O. Box 162
Brisbane, CA 94005
It is helpful if you include the type of instrument(s) or models you are interested in endorsing and why you are interested in The Loar.
Are you hiring?
There are currently no open positions availabile at The Loar, but you are welcome to submit your resume to us for sales positions here.